# Troubleshooting

## Troubleshooting

### Menu Won't Open

Check:

```lua
Config.Permissions = {
    ['license:YOUR_LICENSE'] = true,
}
```

Or set ACE group properly.

### Steam Avatar Missing

Verify in `server.cfg`:

```cfg
set steam_webApiKey "YOUR_KEY"
```

### Webhooks Not Working

Check:

```lua
Config.Webhooks.enabled = true
```

Make sure URLs don't contain `XXXXX` placeholder.

### Bans Not Saving

Verify `oxmysql` starts first:

```cfg
ensure oxmysql
ensure elena_banmenu
```

### Reset Database

```sql
DROP TABLE IF EXISTS elena_banmenu;
```

Then re-import SQL file.


---

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