# Troubleshooting

## Troubleshooting

Common issues and solutions.

***

### MDT Won't Open

Check:

1. Is your job in Config.AllowedJobs?
2. Are you alive? (MDT won't open when dead)
3. Is the command correct? (default: /mdt or F5)
4. Check server console for errors

***

### Database Errors

Check:

1. Is oxmysql running?
2. Did you run the SQL tables?
3. Check server console for SQL errors

Reset tables:

DROP TABLE IF EXISTS elenamdtv1\_reports; DROP TABLE IF EXISTS elenamdtv1\_warrants; DROP TABLE IF EXISTS elenamdtv1\_chat\_history; DROP TABLE IF EXISTS elenamdtv1\_vehicle\_records;

Then re-run the CREATE TABLE statements from the Installation page.

***

### Penalties Not Working

Fine not deducted:

* Check Config.Punishment.MoneySource (bank/cash)
* Player must have money

Community service not applied:

* Check if jail/community service resource is installed
* Set Config.Punishment.JailSystem to match your resource
* For auto detection, the resource must be started before MDT

Supported systems:

* qb-communityservice
* qb-prison
* esx\_jail
* esx\_communityservice
* wasabi\_jail
* and more (see Configuration page)

***

### CCTV Issues

Camera area not loading:

* This is a GTA engine limitation for very far cameras
* Camera will load after a brief moment

Screen blurry after exiting CCTV:

* Fixed in v2.0 with streaming reset
* If still occurs, close and reopen MDT

***

### Language Not Changing

1. Set Config.Language = 'en' (or desired code)
2. Restart the resource
3. Reopen MDT

***

### Reports Not Saving

1. Check server console for SQL errors
2. Verify database tables exist
3. Check oxmysql connection

***

### Chat Not Working

1. Check Config.Chat.SaveToDb
2. Verify elenamdtv1\_chat\_history table exists
3. Both players must have allowed jobs

***

### Vehicle Lookup Returns Nothing

1. Check plate format (spaces are auto-removed)
2. Verify player\_vehicles (QB) or owned\_vehicles (ESX) table has data
3. Check server console for SQL errors

***

### Still Having Issues?

Join our Discord for support: [DISCORD\_LINK](https://discord.gg/AFpRkb2bCs)


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